Your Neighborhood Office

Phone: 212-989-8303 | Fax: 212-691-8661


Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices & the choices you can make about the way your information is collected & used. To make this notice easy to find, we make it available on our homepage & at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Your Neighborhood Office (YNO) website. On some pages, you have the ability to pay your bill with us online. If you choose to pay your bill with us online, the only information we collect is your name, the account holder’s name (if different) & the email address. We use this to apply the account payment to the proper account holder.

The Way We Use Information:

We use the information you provide about yourself when paying your bill only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

YNO uses PayPal as our broker for account payments. PayPal may have a different privacy policy then YNO in reference to any information you submit to them to complete payment.

To see PayPal’s privacy policy, click here.

We use the information you provide about someone else when placing an order only to apply the appropriate account credit.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose & are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy & ensure the correct use of information, we have put in place appropriate physical, electronic & managerial procedures to safeguard & secure the information we collect online.

Our Commitment To Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, & no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect online & maintain by calling us*. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy & security, we will also take reasonable steps to verify your identity before granting access or making corrections.

*How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at 212-989-8303 or send us an email at

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